Privacy Policy

Last updated: 15 September 2026

Ascott Village Shop ("we", "us", or "our") operate this website and the VillageShop application. This policy explains what personal information we collect, how we use it, and your rights.

1. Information We Collect

We collect information you provide directly, including:

• Account registration details: name and email address
• Ordering information: delivery preferences and order history
• Newsletter subscriptions: email address and optional first name
• Volunteer profile information: availability and shift history

2. How We Use Your Information

• To operate the shop and process orders
• To manage volunteer scheduling
• To send newsletters and community updates (only with your consent)
• To notify you about your orders and volunteering shifts
• To improve our services

3. Newsletter

If you subscribe to our newsletter, we store your email address and optional first name. We use this solely to send you community updates from Ascott Village Shop. You can unsubscribe at any time by clicking the unsubscribe link in any email.

4. Data Sharing

We do not sell your personal data. We may share information with trusted service providers who help us operate (e.g. email delivery). These providers are bound by confidentiality agreements.

5. Data Retention

We retain your data for as long as your account is active. You may request deletion of your account and associated data at any time.

6. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at the shop email address.

7. Cookies

This website uses only essential functional cookies (for authentication). We do not use advertising or tracking cookies.

8. Contact

For privacy questions, contact the shop directly.